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COM UMA MUSC Excellence


About MUSC Excellence
Service Teams
Logos and Presentation Tools
Quality Improvement Program
Contact Excellence Director  


Welcome to the College of Medicine (COM) and University Medical Associates (UMA) MUSC Excellence Website.  This site is designed to provide employees with key elements of the MUSC Excellence Initiative and to support efforts to take COM/UMA to the next level.


 
Dr. Etta Pisano

The COM and UMA are active participants in the MUSC Excellence Initiative, a university-wide program that states very boldly that excellence is an expectation in all that we do and that we are committed to providing the structure and resources to meet this expectation.  The missions of the COM and UMA are supported by five pillars – People, Service, Quality, Growth, and Finance.  Our commitment to excellence across all of our missions distinguishes us from our competitors and enables us to serve our faculty, staff, trainees, students, patients, and community in the best possible manner.

MUSC Excellence is a journey and it is one way in which we are “Changing What’s Possible” in the COM and UMA.



 
   

Service Teams
Communication
Employer of Choice
Quality Improvement Program
Standards


What's New in Excellence?
Hospitality Training
Employee Reward and Recognition
2011 Standards of the Month
Recommended Readings


Excellence in Action
Parkshore
Specialty Care North
West Ashley


Patient Satisfaction
Avatar
Quarterly Results


Physician Excellence
Recommended Readings
What Our Patients Are Saying


UMA Has Champions
CRC Champions
Patient Accounting Champions